FAQ

ORDERING

We are constantly improving our processes in order to make your buying experience as easy and enjoyable as possible. Start by selecting your bike model and build kit. Choose any additional upgrades or add ons and add to cart. Next go to your cart, enter your information, and submit payment. 

Once payment is complete your build will be allocated for the estimated ship date. We have a limited supply of inventory arriving every few months and bikes will sell out quickly. 

When all components arrive for your build, one of our expert mechanics will fully assemble and tune your bike at our shop in Squamish, BC. We ensure every bike is fully greased, thread locked, and torqued to spec. 

If we're shipping your bike, assembly is now easier than ever. Simply unpack, mount the front wheel, and attach the handle bar. Anyone can assemble in just a few minutes. 

If picking up your bike in Squamish it will come fully built and one of our mechanics will help fit your bike and setup suspension. We'll also be offering more of an experience in the new season where you can select your build in person and watch your bike being built.

There are 3 ways to purchase an Evolve frame or bike. 

1. Purchase online by selecting bike model and build, adding to cart, and checking out.
2. Purchase by phone with a credit card by calling 604-449-8320
3. In person at our shop in Squamish, BC.

Lead times are indicted on each model before adding to cart. This is an estimated delivery that could change if unexpected delays occur. 

Yes, we fully build and tune all bikes before shipping. Simply unpack, mount the front wheel, and attach the handle bar. Anyone can assemble in just a few minutes. 

SHIPPING

Shipping within Canada - FREE
Shipping to the United States - FREE
Shipping International - $400

Within Canada is 1-5 days
United States is 3-5 days
International is 5-9 days

We use UPS, FedEx, or Loomis for all bike shipments. Small parts are shipped with Canada Post or UPS.

Yes, you can pick up your bike in person at 38927 Queens Way #12 in Squamish BC. We offer free suspension setup and will go over anything you may want to know about your bike.